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Treat a special person in your life to a piece of artisan-made jewelry with a personalized gift card.
DETAILS
- Valid for six months from the date of receiving.
- Applicable for one order. Remaining credits are non-refundable and cannot be carried over to another order.
- Gift card will be emailed with all terms and instructions for redemption.
TO ORDER
- Enter the recipient's name and email address in the 'Notes' section upon checkout.
- The gift card will be emailed to you and your recipient within 2 working days.
- For other instructions/requests, please indicate them in the 'Notes' section.
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Shipping
- Free standard shipping for all local orders within Singapore.
- Free worldwide standard shipping for all orders of $100 USD and above. $10 USD flat rate shipping for orders under $100 USD. Import tax and duties, if any, are to be borne by the customer.
- All orders will be ready for shipping within 5 business days. Shipping time varies by destination. Please note that there may be potential delays due to Covid-19.
- Express shipping is available at an additional charge. Please email hello@edenandelie.com for a quote.
Returns & Exchanges
- You are free to return or exchange an item within 14 days from the date of your order.
- Only items in their original condition and packaging are eligible for a return or exchange.
- Sale items and gift cards are not returnable.
- To start a return or exchange, please email us at hello@edenandelie.com.
- We accept returns and exchanges via mail or in-studio.
- To ensure your item reaches us safely, we strongly advise shipping it with a tracking number in a well-padded envelope. You will be responsible for all shipping costs.
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Redeem online
- Gift cards are redeemable on our website.
- Each card contains a unique code to apply upon checkout.
Redeem in-studio
- Enjoy a personal shopping session at our studio located at 160 Owen Road, Singapore 218953. Simply book an appointment here or email us at hello@edenandelie.com.
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To redeem, please present your gift card email.
